Privacy Policy

Innocente is a brand operated by PerformForward (Pty) Ltd (“the Company”).
This Privacy Policy explains how we collect, use, and protect your personal information when you interact with
Innocente, including through our website, assessments, and associated platforms (such as ScoreApp).
By using our services or providing your information, you agree to the terms of this Privacy Policy.
This policy applies to all interactions under the Innocente brand.

1. Information We Collect

We may collect and process the following types of personal information:

• Name and surname
• Email address and contact details
• Information you provide when completing forms, quizzes, or assessments (including via platforms such as ScoreApp)
• Any information you share when contacting us directly
• Technical information such as IP address, browser type, and website usage data

2. How We Use Your Information

We use your information to:

• Provide you with results, insights, or responses based on your inputs
• Communicate with you regarding your enquiry, assessment, or engagement
• Share relevant content, updates, or offers related to our services
• Improve our services, content, and user experience
• Maintain internal records and administrative processes

You may opt out of receiving communications from us at any time.

3. Sharing of Information

We do not sell your personal information.
We may share your information with trusted third parties where necessary to operate our services, including:

• Assessment and data collection platforms (e.g. ScoreApp)
• Email communication providers
• Website hosting and technical service providers

These parties are required to handle your information securely and in accordance with applicable data protection laws.

4. Data Storage and Security

We take reasonable technical and organisational measures to protect your personal information from loss, misuse, or
unauthorised access.

While no system is completely secure, we take appropriate steps to safeguard the information we collect.

5. Your Rights

In accordance with applicable data protection laws (including POPIA), you have the right to:

• Access the personal information we hold about you
• Request correction or deletion of your information
• Withdraw consent where applicable
• Object to the processing of your personal information

To exercise any of these rights, please contact us using the details below.

6. Cookies and Tracking

Our website may use cookies or similar technologies to enhance your experience and understand how visitors interact
with our content.

You can adjust your browser settings to refuse cookies if you prefer.

7. Third-Party Services

We may use trusted third-party tools to collect, store, and process information in order to deliver our services
effectively.

These may include assessment platforms, communication tools, and hosting providers.

8. Updates to This Policy

We may update this Privacy Policy from time to time.

Any updates will be posted on this page with the revised effective date.

9. Contact Information

If you have any questions about this Privacy Policy or how your information is handled, you may contact us:
Legal Entity: PerformForward (Pty) Ltd
Trading As: Innocente
Location: South Africa
Email: innocente@innocenteburger.com